Watch use cases for enterprise
"Did you know that 34 percent of users find company websites hard to navigate and 31 percent say they are unable to get answers to simple questions from company websites?"
"Customers who cannot find information on the website contact customer support (resulting in lower satisfaction and wasted time for the customer, and costs for the company) or abandon the website altogether."
It does not have to be this way.
Enable your users to ask questions and get answers right away.
Enable support staff to provide better answers quickly
Enable support staff to answer more customer requests
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